Why is my account restricted?

Account restrictions can feel confusing, but are usually temporary and easy to resolve.

🔍 Common Reasons for Restrictions

Your account may be restricted due to:

• Routine security checks

• A duplicate account is being detected (players can only have one account with us at Betty)

• Other activity that needs a quick review

These measures help protect your information and keep the platform secure.

💬 What to Do Next

No need to worry – we’re here to support you.

👉 Contact our support team, and we’ll:

• Explain why your account was restricted

• Walk you through the steps to resolve it

• Get you back up and running as soon as possible