Why do I keep getting logged out while spinning?

🌀 Getting logged out mid-spin can be frustrating, we totally get it! Here are a few common reasons why it might happen and what to do:

📶 1. Internet Connection

A brief connection drop can cause the system to log you out.

• Ensure you have a stable internet connection

• Try restarting your router or switching between WiFi and mobile data (or vice versa)

🖥️ 2. Multiple Sessions

Having the game open on multiple tabs or devices at the same time can lead to session conflicts and unexpected logouts.

• Close any extra tabs or windows you may have open for Betty

• Make sure you're logged in on only one device at a time

• Ensure you are also not playing on the Betty app and browser version at the same time 💻 📱

💬 Still Having Trouble?

If it keeps happening, our support team is happy to help!
Let us know the game name and time it occurred, and we’ll look into it right away.