Why did my debit/credit card deposit fail?

If your card is being declined during a deposit, don’t worry – there are a few common reasons this can happen, and easy ways to fix it.

🚫 Common Reasons for Card Declines

🔢 Incorrect Card Details

Double-check your:

• Card number

• Expiration date

• CVV (3-digit security code)

💰 Insufficient Funds

Make sure your card has enough balance or available credit to cover the deposit amount.

🏦 Bank or Card Restrictions

Some banks or card issuers restrict transactions with online gaming or gambling sites.

✅ Tip: If this is the issue, try using:

• A prepaid Visa/Mastercard

• Interac e-Transfer or other online bank transfer options

💳 Card Type Not Accepted

Some virtual or prepaid cards may not be accepted, depending on your provider and our payment processor.

📆 Expired Card

Be sure to verify your card is still valid and hasn’t expired.

💬 Still Having Trouble?

No worries – our Support Team is happy to help.
Reach out via:

• 📧 support@betty.ca

• 💬 LiveChat directly on our site

We’ll help get you back on track quickly!