Why can't I play my free spins?

If your free spins aren’t working as expected, here are a couple of things to check:

📍 1. Location (IP Address)

Free spins may be restricted based on location.
To use them, your IP address must be in Ontario. If you're near a border or using a VPN, your location may not be detected correctly.

🛠️ 2. Technical Issues

Sometimes technical hiccups can get in the way. Try:

• Clearing your browser cache

• Updating your app or browser

• Restarting your device

This often resolves the issue right away!

💬 Still Not Working?

If you're still having trouble, our support team is happy to help.
Reach out with a quick message and we’ll investigate right away.