What type of network connection do I need for my location services to work?

1 min. readlast update: 03.02.2026

To make sure Location Services work correctly while using Betty, you’ll need to meet a few connection requirements depending on your device.

🖥️ For Desktop (PC or Mac)

  • ✅ You must be connected to the Internet

  • WiFi must be enabled, even if you're using a wired connection

  • ❌ You don’t need to be connected to a WiFi network – just having it turned on is enough


📱 For Mobile Devices

  • ✅ You must have cellular service or be connected to the Internet

  • WiFi must be enabled (even if you’re not using it for your connection)

  • Location Services must be turned on in your device settings


If you’re still having issues with your location, check your device settings or contact our support team – we’ll help you get back to playing smoothly.

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