What is iGO's Central Self-Exclusion (BetGuard)?

2 min. readlast update: 05.18.2026

BetGuard is a player support tool provided by iGaming Ontario, an agency of the Government of Ontario. It lets you opt out of all regulated online gambling in Ontario. Itโ€™s your decision and itโ€™s both simple and secure.

BetGuard is available to those 19 or older. A player account is not required. Enrolling in BetGuard is separate from any self-exclusion you may have arranged directly with Betty.

If you have any questions, visit BetGuard.ca or call 1-833-776-7171 (toll-free).


๐Ÿ›ก๏ธ HOW BETGUARD SELF-EXCLUSION WORKS

Once you're registered with BetGuard, you'll be excluded from all regulated iGaming sites in Ontario for the duration you select, including Betty.


โฑ๏ธ HOW LONG YOUR BETGUARD EXCLUSION LASTS

When registering with BetGuard, you can choose a custom duration between 6 months and 5 years, or select one of the preset options:

  • 6 months
  • 1 year
  • 5 years

You can also extend your exclusion at any time while it's active.


โ†ฉ๏ธ CAN I RETURN TO BETTY AFTER BETGUARD?

If you wish to return to Betty after reinstating your option to return to play, please contact our support team who will assist you.


โ“ HAVE QUESTIONS ABOUT YOUR BETGUARD STATUS?

If you have any questions about your BetGuard registration or status, please reach out directly to BetGuard:

  • ๐ŸŒ BetGuard.ca
  • ๐Ÿ“ž 1-833-776-7171 (toll-free)
  • ๐Ÿ“ž 416-479-0008 (direct)
  • ๐Ÿ’ฌ Online form available at BetGuard.ca

๐Ÿ’ฌ STILL HAVE QUESTIONS?

Our support team is always here to help โ€“ reach out anytime via:

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