Help CenterThe Centralized Self-Exclusion Program (CSE) is a voluntary commitment that allows you to take a break from all Alberta iGaming platforms and/or land-based casinos and racing centers.
The CSE is available to those 18 or older. A player account is not required. Enrolling in the CSE is separate from any self-exclusion you may have arranged directly with Betty.
For full information on how the Program works, the available resources and guidance on how to get started on your Self-Exclusion sign up, please visit https://selfexclusion.ca/.
🛡️ HOW AGLC's CENTRALISED SELF-EXCLUSION WORKS
Once you're registered with AGLC's CSE, you'll be excluded from all regulated iGaming platforms and/or land-based casinos and racing centers in Alberta for the duration you select, including Betty.
⏱️ HOW LONG YOUR CENTRALISED SELF-EXCLUSION LASTS
When registering, you can choose one of the following options:
- 6 months
- 1 year
- 2 years
- 3 years
The signed Self-exclusion agreement lasts for the length time agreed to and cannot be cancelled or changed.
↩️ CAN I RETURN TO BETTY AFTER MY CHOSEN CSE PERIOD IS OVER?
If you wish to return to Betty after the duration of your CSE agreement is over, please contact our support team who will assist you.
❓ HAVE QUESTIONS ABOUT YOUR CSE STATUS?
If you have any questions about your AGLC's CSE registration or status, please reach out directly to their team at:
- 🌐 https://www.selfexclusion.ca/s/
- 📞 1-844-468-8034
- 📧 Email se@aglc.ca
- 💬 Online form available at https://www.selfexclusion.ca/s/contactsupport
💬 STILL HAVE QUESTIONS?
Our support team is always here to help – reach out anytime via:
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💬 LiveChat
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📧 Email support@betty.ca