Help CenterIf you suspect that someone under the legal age (19+ in Ontario) is accessing or playing on Betty, please report it to us right away. We take these reports seriously and act quickly to investigate and protect our community.
🔍 What We’ll Do
When you report a concern about underage play, our team will:
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Investigate the account immediately
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Suspend access during the review if needed
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Request identity verification to confirm age
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Take appropriate action based on our findings, including permanent closure if underage activity is confirmed
✅ What You Can Report
If you notice or suspect:
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A player is underage
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An account is being used by someone other than the verified account holder
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A shared device is being used for gaming without proper supervision
Let us know as soon as possible.
📩 How to Report
Please contact our support team via LiveChat or email support@betty.ca with:
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The player name or email (if known)
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A brief explanation of your concern
All reports are kept confidential, and we appreciate your help in keeping Betty safe and secure for everyone.
🙌 Our Commitment
Betty has zero tolerance for underage gambling. We use:
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ID verification
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Automated systems to detect suspicious activity
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Ongoing education and enforcement of responsible gaming policies
Together, we can help protect the community 💛