My game crashed and now my bonus/winnings round are gone. What do I do now?

Don’t worry! Your winnings are safe even if your game freezes or crashes.

🎮 How It Works

The game server records the outcome of each round the moment you click spin, so:

• ✅ Your bonus, win, or feature isn’t lost

• 🕹️ The round usually stays open in the background

🔁 How to Resume the Game

Try these quick steps:

1. Log out of your account by navigating to Account > Logout, and log back in

2. Reopen the game, and it should resume from where it left off

💬 Still Stuck?

If the game doesn’t load or resume as expected:

👉 Contact our support team – let us know the game name, Round ID (found under Gaming Transactions in your Account section), and we’ll help resolve it right away.