I made a mistake entering my details. How do I correct it?

Need to make changes to your account details? Here’s how it works:

🔒 Name, Date of Birth, or Address Changes

To update these, please contact our support team directly via LiveChat or email welcome@betty.ca
For security and regulatory reasons, we may request supporting documents, such as:

• ✅ A valid government-issued ID

• 🧾 Proof of address (for address updates)

• 📄 Additional documents like a Marriage Certificate, Change of Name Certificate, or Updated Birth Certificate (depending on the change)

📞 Phone Number Changes

To update your phone number, just reach out to support, and we’ll help you get it sorted!

🧑 Other Profile Updates

You can update the following details yourself by going to:
Account > My Profile

• Country of residence

• Citizenship

• Alias

• Employer information

🤝 Need help along the way?
Our support team is always here for you 💬