I deposited to claim an offer, but didn't receive my free spins. Why?

If your free spins didn’t show up, don’t worry – there are a few common reasons this might happen.

🔍 Things to Check

• ❌ You didn’t select the offer before making your deposit

• 💰 Your deposit didn’t meet the minimum requirement

• 🎁 Another reward may already be active on your account

💡Tip: Still see the offer available on your account?
You have two options:

• Opt in carefully and make a new qualifying deposit for the offer, or

• If you still have funds from your first attempt, you can withdraw that deposit, then carefully opt in and redeposit the required amount to qualify.

💬 Still Not Sure?

No problem – just contact our support team via LiveChat or email support@betty.ca, and we’ll be happy to look