How do I upload my ID documents?

1 min. readlast update: 02.19.2026

Need to verify your account? Uploading your documents is quick and easy, and you’ve got options!

📤 Uploading Through Your Account

  1. Click the “Verify Identity” button in the top-right corner of your screen

  2. You’ll also get an email reminder with instructions

  3. Once you click the button, you’ll see:

    • ✅ A list of required documents

    • 📎 An option to upload them directly through your account

As soon as your files are submitted, our team gets an alert and begins the review.


✉️ Having Trouble Uploading?

No problem, you can also:

  • 📧 Email your documents to support@betty.ca

  • 💬 Reach out to our LiveChat team. We’re happy to help!


We’re here to make the process smooth, so don’t hesitate to reach out!

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