How do I turn off Developer Options on my mobile device?

If you’re using an Android device, Developer Options (also called Developer Tools) can interfere with our location verification system. This may cause errors when launching games.

To make sure your location can be verified correctly, please disable Developer Options before trying again.

📱 How to Disable Developer Options (Android)

1. Open Settings

2. Go to System

3. Tap Developer options

4. Toggle Developer options OFF

Once disabled:

• Wait 5–10 minutes

• Reopen the Betty app or browser

• Try again

This short wait helps your device refresh its system settings before rechecking your location.

Also Good to Check

If you’re still having trouble after disabling Developer Options, try the steps below.

🚫 Disable VPNs or Interfering Apps

Some apps can affect how your location is detected, even if they’re running in the background.

Check for and fully disable:

• VPN apps

• Security, privacy, or location-masking apps

Make sure these apps are completely closed before continuing.

🌐 Switch Your Network

Changing how you connect can help reset location detection.

Try switching:

• From Wi-Fi → Mobile Data

• Or Mobile Data → Wi-Fi

Once switched, refresh the app or page and try again.

🔄 Restart the App

A full restart can clear cached location data.

On Android:

1. Open Recent apps

2. Swipe the app away
   or

3. Go to Settings → Apps → Betty → Force Stop

4. Reopen the app and log back in

Why This Matters

Betty is required to confirm that players are physically located in Ontario before allowing access to real-money games. Developer Options and certain apps can block or alter the location signals we rely on, even if your location services are turned on.

Disabling them ensures your device can share accurate, real-time location data.

💬 Still Having Issues?

If the problem continues, reach out to us via LiveChat or email support@betty.ca. We’ll help you get sorted.