How do I set a Timeout on my account?

If you ever need a short break from gaming, our Timeout feature makes it easy to temporarily pause your play.

⏱ Timeout Options

You can choose a break for:

• Between 1 - 6 days

• Between 1 - 3 weeks

• 1 month

• 2 months

• 3 months

How to Set a Timeout

1. Go to Account > Responsible Gaming > Timeout

2. Choose your preferred duration

3. Confirm your selection with 'Submit Request'

🔒 Once active, you won’t be able to play or deposit, but you’ll still be able to log in and withdraw any remaining balance.

🙋 Need Help?

Prefer us to set it for you? We've got you covered! Contact our support team any time:

• 💬 LiveChat

• 📧 Email support@betty.ca

⚠️ Important Note

Once a timeout or self-exclusion is activated, your account cannot be reopened until the selected time period ends.

For more tools and tips on staying in control, visit our Responsible Gaming page.