How do I change my email?

✅ Email our support team at support@betty.ca with the following details:

• First and Last Name

• Previous Email Address (if known)

• New Email Address you'd like to use for Betty

• A brief explanation on what happened / why it needs to be updated (example, lost access) 

• A photo of your valid government-issued ID (front and back)

• A self-certified ID (a selfie of you holding your ID)

📌 These documents help us securely verify your identity and protect your account.

Once we receive everything, we’ll update your email as soon as possible!