Help Center🎟️ Free Cards let you jump into a Bingo game without touching your cash balance. Once they're in play, they work exactly like paid cards - same numbers, same patterns, same chance to win!
🎁 Where They Come From
- Crack the Code - our in-game bonus reward
- The Betty Shop - redeem them with your Betty Coins
- Refer a Friend - earn them as a promo reward
- Special Promos - might also include them as a reward
👉 Your current total is shown in the Free Cards pill at the top of the Bingo room, and on your Rewards page.
✅ How to Claim Them
- Open the Bingo room during the Card Purchase stage
- Tap Claim Free in the purchase panel - Free Cards aren't applied automatically
- Buy any extra cards with cash before the countdown ends
🔢 Every Game Has Its Own Limits
Each game sets a maximum number of cards you can hold, and it changes from game to game. Before you buy, the purchase panel shows how many cards you've picked up so far and the maximum for that game, so it's always worth a quick look.
Right beside it, you'll see how many Free Cards you've claimed and how many you have available to use.
👉 One thing to remember: claiming Free Cards is all or nothing. When you tap Claim Free, you'll use everything available to you for that game rather than a chosen amount.
💡 One Thing to Note
Free Cards don't add to the prize pool. They give you more chances to win, but the cash prize itself comes from paid card sales.
💬 Cards Missing?
If a Free Card you were expecting isn't there, have a look at Why did my free Bingo cards expire or disappear?
Still not adding up? Tap the three dots in the top right of the Bingo room and choose Live Chat, and we'll take a closer look.