Help CenterYes – contact our support team who can assist with extending your Timeout.
If you feel like you need a longer break, you have a couple of options:
🔁 Wait & Reset
You can wait for your current timeout to finish, then set a new timeout for a longer period if needed.
🛑 Consider Self-Exclusion
If you’re looking for a more extended or structured break, you might want to use the Self-Exclusion feature under Account > Responsible Gaming. This option blocks access to your account for a longer time frame than the 3 months offered via Timeouts.
🤝 Need Help Deciding?
If you're unsure what option is right for you or don’t want to wait, reach out to our support team anytime – we’re here to help:
-
💬 LiveChat
-
📧 Email support@betty.ca
We're committed to supporting your play in a safe and healthy way.